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    VS is completely broken on my system (Mac OS High Sierra)

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    • P Offline
      postdes
      last edited by

      Since the latest updates, VS does not work anymore. I can start the app and all seems OK, but when I open a new document I get a big grey oval shape in the document, and I cannot doe anything with it. I can not zoom in or move anything. Changing settings for the document does no change, I tried various sizes, RGB and CMYK, changed artboard settings... nothing.

      All the tools can be normally selected, but I can not do anything with them.

      I tried opening a VS document I created in a previous version, but it produces the same result.

      I hope you can find a solution as this makes the app useless...

      0_1626086909501_screenshot.png

      VectorStylerV 2 Replies Last reply Reply Quote 0
      • VectorStylerV Offline
        VectorStyler @postdes
        last edited by

        @postdes Something went wrong with the workspace. Try staring with Shift+Option+Command to reset settings and workspace.

        If that does not work, try deleting the ~/Library/Application Support/NumericPath/.

        Is this build 1.0.042 on High Sierra?

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        • VectorStylerV Offline
          VectorStyler @postdes
          last edited by

          @postdes if non of the above works, it is also possible to downgrade till the issue is found, by downloading an earlier version from:
          https://www.vectorstyler.com/releaselog/

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          • P Offline
            postdes @VectorStyler
            last edited by

            @vectoradmin Resetting the workspace as described seems to have done the trick, thanks. This is the latest build, but the issue also occured with the previous one.

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            • VectorStylerV Offline
              VectorStyler @postdes
              last edited by

              @postdes Thanks for letting me know. If the issue occurs again, please check what files the ~/Library/Application Support/NumericPath/VectorStyler1.0/vector/data/resources/ folder contains. If there are any files there with the ".res" extension, then something is wrong.

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              • P Offline
                postdes
                last edited by

                Funny thing is, when I turn off rulers, I get the same problem again. When I turn them on again, it gets back to normal.

                The library files don't include any .res files, only .xml

                VectorStylerV 1 Reply Last reply Reply Quote 0
                • VectorStylerV Offline
                  VectorStyler @postdes
                  last edited by

                  @postdes Replicated! Turning off the rulers is the issue.

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