VectorStyler
    • Categories
    • Unread
    • Recent
    • Tags
    • Popular
    • Register
    • Login

    Using keyboard shortcut to "Save As" Causes Immediate Crash of VS

    Scheduled Pinned Locked Moved Resolved Issues
    28 Posts 5 Posters 50.9k Views 4 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J Offline
      Jono
      last edited by

      Don't know if this helps but my Mini (16gb) also updated to Monterey from (factory installed) Big Sur.

      Mac mini (M1, 2020) | Tahoe 26.1 | Wacom Cintiq 16 (1920 x 1080 px)

      BoldlineB 1 Reply Last reply Reply Quote 2
      • BoldlineB Offline
        Boldline @Jono
        last edited by

        @Jono @Ingolf Did either of you purchase your copy of VS from the Apple Store?
        Yesterday @vectoradmin and I had narrowed down the issue with the save/save-as crash to only occurring in the standalone release version of VS, when I installed a version from the Mac App Store, the save/save-as worked as expected

        🍎 macOS Tahoe 26.2, Mac mini (M1, 2020), Chip Apple M1, Memory 16 GB
        Cintiq 27QHD Display and LG Ultra HD Display

        IngolfI VectorStylerV J 3 Replies Last reply Reply Quote 0
        • IngolfI Offline
          Ingolf @Boldline
          last edited by

          @Jono @Ingolf Did either of you purchase your copy of VS from the Apple Store?

          No, this is the homepage version.

          🍏 macOS Sequoia Apple Silicon

          1 Reply Last reply Reply Quote 0
          • VectorStylerV Offline
            VectorStyler @Boldline
            last edited by

            @Boldline So far it looks like the VS cannot open the save panel, in the regular (notarized) version, but it can do so in the sandboxed version.

            One explanation for this (and the inability to replicate on other systems) could be that some "state" of the save panel was stored, and that "state" causes the crash.
            It is important to know that MacOS stores the state of Open and Save panels and this state is uniquely associated with the application.
            But if the app is sandboxed, than it will receive a different "state" for the Open / Save panels.

            What "state" this could be, and if this the reason for the crash is unknown at this time.
            It could be that some plugged in media was selected last time in the Save panel, but could be something else entirely.

            BoldlineB 2 Replies Last reply Reply Quote 0
            • BoldlineB Offline
              Boldline @VectorStyler
              last edited by

              @vectoradmin hmmm ok. Well, I do know that I have been using a usb thumb drive attached by a usb hub to my M1 mac to store files on. I also have my intel machine nearby that I connected file sharing to via an internet connection. (One computer gives me an IP address to type into the browser of the other computer and I can attach a drive from the other machine drop files into, save files to and open files in.
              At different times, I've had that connected and disconnected as I figure things out - could that have messed up the save and open panels?

              🍎 macOS Tahoe 26.2, Mac mini (M1, 2020), Chip Apple M1, Memory 16 GB
              Cintiq 27QHD Display and LG Ultra HD Display

              VectorStylerV 1 Reply Last reply Reply Quote 0
              • VectorStylerV Offline
                VectorStyler @Boldline
                last edited by

                @Boldline said in Using keyboard shortcut to "Save As" Causes Immediate Crash of VS:

                At different times, I've had that connected and disconnected as I figure things out - could that have messed up the save and open panels?

                It is only a speculation, but I think it is worth trying out if some other than the default file system was mounted and visible in the Save panel, when it was closed last time.
                If there are not too many possibilities, that I think you should try them out (USB drivers and network).

                1 Reply Last reply Reply Quote 0
                • BoldlineB Offline
                  Boldline @VectorStyler
                  last edited by

                  @vectoradmin Wouldn't removing VS completely from the computer also remove this "saved state" stored in macOS?

                  🍎 macOS Tahoe 26.2, Mac mini (M1, 2020), Chip Apple M1, Memory 16 GB
                  Cintiq 27QHD Display and LG Ultra HD Display

                  VectorStylerV 1 Reply Last reply Reply Quote 0
                  • VectorStylerV Offline
                    VectorStyler @Boldline
                    last edited by

                    @Boldline said in Using keyboard shortcut to "Save As" Causes Immediate Crash of VS:

                    @vectoradmin Wouldn't removing VS completely from the computer also remove this "saved state" stored in macOS?

                    Unfortunately no. I did try to look where this state is saved, but did not find it yet.
                    Basically, this is the feature of MacOS, where every application will open its Save or Open panels at the last location they were. Removing and reinstalling an app does not help.

                    BoldlineB 1 Reply Last reply Reply Quote 0
                    • BoldlineB Offline
                      Boldline @VectorStyler
                      last edited by

                      @vectoradmin ok. I'm a novice with this stuff. I tried disconnecting the other computer from my main one and also disconnected the USB Drive entirely - same issue. I don't know any other arrangement to do with them because it failed to save with and without them connected.

                      It seems crazy that something like this has not happened to anyone else enough times to make it something Apple has accounted for or has at least offered a solution on. I can't be the only person in the world this has happened to. I'm concerned it would happen again in the future because I don't actually know what caused it this time

                      I'm sure if I reinstalled Monterey overtop itself that might solve it. I don't want to have to reinstall all the apps and back up all the settings and files I already put together just over this. Barring you finding a location for the save panel is sounds like I'm going to use the sandboxed version for now.

                      🍎 macOS Tahoe 26.2, Mac mini (M1, 2020), Chip Apple M1, Memory 16 GB
                      Cintiq 27QHD Display and LG Ultra HD Display

                      1 Reply Last reply Reply Quote 0
                      • J Offline
                        Jono @Boldline
                        last edited by

                        @Boldline said in Using keyboard shortcut to "Save As" Causes Immediate Crash of VS:

                        @Jono @Ingolf Did either of you purchase your copy of VS from the Apple Store?

                        My copy was also installed using the 'vectorstyler_m1.dmg' file downloaded directly from the Vectorstyler website.

                        Mac mini (M1, 2020) | Tahoe 26.1 | Wacom Cintiq 16 (1920 x 1080 px)

                        BoldlineB 1 Reply Last reply Reply Quote 1
                        • BoldlineB Offline
                          Boldline @Jono
                          last edited by

                          @Jono I think we've figured out the issue for now. thanks for your help!

                          🍎 macOS Tahoe 26.2, Mac mini (M1, 2020), Chip Apple M1, Memory 16 GB
                          Cintiq 27QHD Display and LG Ultra HD Display

                          1 Reply Last reply Reply Quote 2
                          • First post
                            Last post