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    Application crash

    Scheduled Pinned Locked Moved Resolved Issues
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    • J Offline
      Jayanta Das
      last edited by

      VS crash while creating guidelines in artboard for android app icon. When I reopen the application, it doesnot recover the last unfinished project and I lost everything.

      Mac Mini M4 Pro | 24Gb
      WIndows 11 | Intel i5 11Gen
      Wacom Intuos Pro

      b77B VectorStylerV 3 Replies Last reply Reply Quote 0
      • b77B Offline
        b77 @Jayanta Das
        last edited by

        @Jayanta-Das I would go to Preferences and enable 'Automatic Backup' under the 'Document Files' section. This should save the file if the app crashes.

        MacBook Pro (Intel) running Monterey 12.6.4

        J 1 Reply Last reply Reply Quote 2
        • J Offline
          Jayanta Das @b77
          last edited by Jayanta Das

          @b77 Thank you for quick reply. As I am new to VS I am struggling to locate every settings. But I like VS so much that after using for 3 days trial I bought the licence. It has so many features and tools.

          Mac Mini M4 Pro | 24Gb
          WIndows 11 | Intel i5 11Gen
          Wacom Intuos Pro

          b77B 1 Reply Last reply Reply Quote 2
          • b77B Offline
            b77 @Jayanta Das
            last edited by

            @Jayanta-Das Great! 👍

            @vectoradmin Why not have the 'Automatic Backup' setting enabled by default?

            MacBook Pro (Intel) running Monterey 12.6.4

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            • VectorStylerV Offline
              VectorStyler @Jayanta Das
              last edited by

              @Jayanta-Das I got the crash reports. I will try to replicate and fix this issue ASAP.
              I got the crash log. But if there are some steps you could suggest to replicate the issue, it would help a lot. Thanks!

              Please turn on auto-backup (or auto save), or otherwise save frequently 🙂

              @b77 I was thinking about having autobackup on by default, but it can be a small performance hit. And if the default backup interval is larger (to reduce the performance hit), then of course a lot can sitll get lost.

              J 1 Reply Last reply Reply Quote 1
              • J Offline
                Jayanta Das @VectorStyler
                last edited by

                @vectoradmin I was creating an artboard size of 24 x 24px. 1px grid. Then when making a diagonal line with line tool it crashed.

                Mac Mini M4 Pro | 24Gb
                WIndows 11 | Intel i5 11Gen
                Wacom Intuos Pro

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                • VectorStylerV Offline
                  VectorStyler @Jayanta Das
                  last edited by

                  @Jayanta-Das The crashing issue when creating artboards should be fixed now.

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