Does not work on Windows 10

Ingolf

Installed it on Windows 10, 20H2.
Intel HD 3000 gfx - no fancy drivers.
Nothing just happens when it is started - no splash screen, no program windows. It does something for at second then stops.

VectorStyler

@Ingolf I will look into this. Is that on a laptop?

Ingolf

@vectoradmin Yes, older but solid model from HP. All hardware and drivers quite normal, standard for a HP business laptop. Enterprise N model of Windows 10. Danish language.

Any logs or anything? Event viewer doesn't reveal anything.

Thanks

VectorStyler

@Ingolf Check if there is a c:\Users<User Name>\NumericPath\ folder. That is where VS stores its local user settings (if it manages to launch).
Then in C:\Documents and Settings\All Users\Application Data\NumericPath\ if there are crashes.

VectorStyler

@Ingolf Do you have OpenCL driver installed on your system?

Ingolf

@vectoradmin No, GPU chipset too old. Where is it installed? I tried once, I think.

Ingolf

@vectoradmin Log example:

crash log from windows version: crashed
user: Kode
crashed thread: 2872

thread count: 1

begin: Crashed thread: 2872, FFFFFFFFFFFFFFFE
0: ?? - PC: 0x7ffc631f1ef6 Stack: 0xc07437dca0 Frame: 0xc07437e410
1: ?? - PC: 0x7ffc631f1d9e Stack: 0xc07437e420 Frame: 0xc07437e4b0
2: ?? - PC: 0x7ffc631f1c47 Stack: 0xc07437e4c0 Frame: 0xc07437e4e0
3: UnhandledExceptionFilter - PC: 0x7ffc69dbc247 Stack: 0xc07437e4f0 Frame: 0xc07437e600
4: memset - PC: 0x7ffc6c074b63 Stack: 0xc07437e610 Frame: 0xc07437e640
5: _C_specific_handler - PC: 0x7ffc6c05bb16 Stack: 0xc07437e650 Frame: 0xc07437e6b0
6: _chkstk - PC: 0x7ffc6c07130f Stack: 0xc07437e6c0 Frame: 0xc07437e6e0
7: RtlRaiseException - PC: 0x7ffc6c01b5e4 Stack: 0xc07437e6f0 Frame: 0xc07437edf0
8: KiUserExceptionDispatcher - PC: 0x7ffc6c06fe3e Stack: 0xc07437ee00 Frame: 0xc07437f4f0
9: ZValueFileCollection::setupMenuState - PC: 0x7ffc1e14b3ef Stack: 0xc07437f500 Frame: 0xc07437f530
10: ZValueFileCollection::setupMenuState - PC: 0x7ffc1e14c99d Stack: 0xc07437f540 Frame: 0xc07437f5f0
11: ZValueFileCollection::setupMenuState - PC: 0x7ffc1e14cc49 Stack: 0xc07437f600 Frame: 0xc07437f700
12: ZHostWindow::resetIcon - PC: 0x7ffc1e164db3 Stack: 0xc07437f710 Frame: 0xc07437f730
13: ZHostWindow::open - PC: 0x7ffc1e1649a3 Stack: 0xc07437f740 Frame: 0xc07437f760
14: ZWindow::openHost - PC: 0x7ffc1e021c29 Stack: 0xc07437f770 Frame: 0xc07437f790
15: ZWindow::open - PC: 0x7ffc1e021a4a Stack: 0xc07437f7a0 Frame: 0xc07437f7f0
16: ZView::openWindow - PC: 0x7ffc1e04f0fe Stack: 0xc07437f800 Frame: 0xc07437f950
17: ZView::open - PC: 0x7ffc1e04e5b5 Stack: 0xc07437f960 Frame: 0xc07437f980
18: ZApplication::loadMainView - PC: 0x7ffc1e0a7faf Stack: 0xc07437f990 Frame: 0xc07437f9b0
19: ZApplication::loadMainVisual - PC: 0x7ffc1e0a8020 Stack: 0xc07437f9c0 Frame: 0xc07437f9e0
20: ZApplication::launchCompleted - PC: 0x7ffc1e0a69c0 Stack: 0xc07437f9f0 Frame: 0xc07437faa0
21: ZHostUI::mainLoop - PC: 0x7ffc1e15808d Stack: 0xc07437fab0 Frame: 0xc07437fad0
22: ZApplication::run - PC: 0x7ffc1e0ac90b Stack: 0xc07437fae0 Frame: 0xc07437fb00
23: zcfMain - PC: 0x7ffc1e150a69 Stack: 0xc07437fb10 Frame: 0xc07437fba0
24: ?? - PC: 0x7ff6c5c01086 Stack: 0xc07437fbb0 Frame: 0xc07437fbe0
25: ?? - PC: 0x7ff6c5c015de Stack: 0xc07437fbf0 Frame: 0xc07437fc20
26: BaseThreadInitThunk - PC: 0x7ffc6b4d7034 Stack: 0xc07437fc30 Frame: 0xc07437fc50
27: RtlUserThreadStart - PC: 0x7ffc6c01d0d1 Stack: 0xc07437fc60 Frame: 0xc07437fcd0
28: RtlUserThreadStart - PC: 0x7ffc6c01d0d1 Stack: 0xc07437fc60 Frame: 0xc07437fcd0
end: Crashed thread: 2872

VectorStyler

@Ingolf The missing OpenCL is the problem!

First: I have to fix this, as this should not be required

Second: You could try to install OpenCL, as described in:
https://software.intel.com/content/www/us/en/develop/articles/opencl-drivers.html and
https://streamhpc.com/blog/2015-03-16/how-to-install-opencl-on-windows/

Thanks for letting me know, this is a serious issue in VS.

Ingolf

@vectoradmin Installing opencl helped a bit, now the app starts. First dialog is a crash dialog but the program still works. I filled the dialog out and send the report.

No crash logs this time.

Ingolf

For your to do list: It looks like VS doesn't use the monitor profile I have configured in Windows. I have a wide gamut screen so the colors will look awful.

VectorStyler

@Ingolf Added this to the backlog.

Ingolf

@Ingolf Crash report only happened on the first launch. Not seeing it anymore.

VectorStyler

@Ingolf Thanks for letting me know.
I will fix the OpenCL issue, and will look into the monitor profile problem also.
Meanwhile, the Display color settings of VS can be set in the Styles -> Color Settings menu, if that helps.

Ingolf

@vectoradmin said in Does not work on Windows 10:

@Ingolf Thanks for letting me know.
I will fix the OpenCL issue, and will look into the monitor profile problem also.
Meanwhile, the Display color settings of VS can be set in the Styles -> Color Settings menu, if that helps.

Thank you for ultra-fast and competent help!

Vectorstyler looks extremely interesting - and bizarrely feature rich already! You should really stabilize, mature and polish VS now. I can only say WHOW.

Prepare for a bombardement of suggestions, bug reports and usability suggestions.