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    Custom pref file casing issue when installed on different computer

    Scheduled Pinned Locked Moved Resolved Issues
    4 Posts 2 Posters 5.4k Views 1 Watching
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    • BoldlineB Offline
      Boldline
      last edited by

      I was working in VS on my M1 Mac and decided to move my saved preferences file over from the Intel machine to the M1, replacing the default preferences file in the process. As soon as I installed it and then restarted VS, my artboard is missing - only the blue outline remains and the vectors I had saved in the design can be selected, but not seen. I switched back to a generic preferences file and everything was normal again.... swapped it back a second time to my own preferences file and it again gave me a messed up, missing screen.
      The forum won't allow me to upload a preferences file so I will email it to you
      @vectoradmin
      0_1638329982516_9c542e8f-9d54-4401-90d0-6799eab7ddfe-CleanShot 2021-11-30 at 22.39.21@2x.png /Users/bldbeast2/Library/Application Support/CleanShot/media/media_S4WRvFOzeu/CleanShot 2021-11-30 at 22.39.21@2x.png

      🍎 macOS Tahoe 26.2, Mac mini (M1, 2020), Chip Apple M1, Memory 16 GB
      Cintiq 27QHD Display and LG Ultra HD Display

      VectorStylerV 2 Replies Last reply Reply Quote 0
      • VectorStylerV Offline
        VectorStyler @Boldline
        last edited by

        @Boldline I got the file, I will investigate this issue.

        1 Reply Last reply Reply Quote 0
        • VectorStylerV Offline
          VectorStyler @Boldline
          last edited by

          @Boldline In the Preferences -> Performance set the Document Display Mode to Metal

          BoldlineB 1 Reply Last reply Reply Quote 0
          • BoldlineB Offline
            Boldline @VectorStyler
            last edited by

            @vectoradmin
            Thanks for getting back to me. That solved the problem! thanks again

            🍎 macOS Tahoe 26.2, Mac mini (M1, 2020), Chip Apple M1, Memory 16 GB
            Cintiq 27QHD Display and LG Ultra HD Display

            1 Reply Last reply Reply Quote 1
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