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    UI Redraw / Refresh Problem - Docked panels missing

    Scheduled Pinned Locked Moved Resolved 1.2 bugs
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    • M Offline
      MWK
      last edited by

      Hi:

      iMac
      Retina 4K, 21.5-inch, 2017 (Intel)
      Processor: 3.6 GHz Quad-Core Intel Core i7
      Graphics: Radeon Pro 560 4 GB
      macOS: Ventura 13.6.7
      Hardware acceleration: On Metal
      US - English
      VectorStyler 1.2.034

      Problem: UI Redraw / Refresh Problem - Docked panels missing

      Problem repeatable with any document in version 1.2.034. Problem has been present for a number of releases but has now gotten worse. In the past I was able to click on the document / canvas and the panels would then appear. This has now stopped working.

      I can get the missing panels to show by clicking on the area where they should appear but if you minimize the app again they will disappear.

      Steps

      1. Start the app and UI shows as you would expect. (Screenshot 1).
      2. Click File > New Document (Screenshot 2).
      3. Minimize the app to dock.
      4. Click app icon in dock. - App appears with missing docked panels. (Screenshot 3).

      Attached are the screenshots, Panel Missing.zip.0_1721829667216_Panel Missing.zip

      Regards,
      MWK

      VectorStylerV 2 Replies Last reply Reply Quote 0
      • VectorStylerV Offline
        VectorStyler @MWK
        last edited by

        @MWK I opened a bug on this. I cannot replicate it yet, but I will try on macOS Ventura also.

        1 Reply Last reply Reply Quote 0
        • M Offline
          MWK
          last edited by

          Hi:

          Any estimate on when this will be fixed. It has already been 30 days.
          For me the application is unusable.
          I did not realize when I purchased this that it was really primarily a Windows only application. At least that is how it appears.

          Regards,
          MWK

          VectorStylerV 2 Replies Last reply Reply Quote 1
          • VectorStylerV Offline
            VectorStyler @MWK
            last edited by

            @MWK Hi, this bug is still open, the app is primarily developed on MacOS, but I could not replicate this error with those steps.

            What happens if after restoring the app, the window is resized manually ?

            One thing to try is to reset the workspace and settings by removing the workspace and settings files.

            1 Reply Last reply Reply Quote 0
            • VectorStylerV Offline
              VectorStyler @MWK
              last edited by

              @MWK This could also be a refresh problem: after restoring the app window from the dock, try switching away with command+tab and then back.

              Let me know if that redraws the UI correctly.

              I will try to find a solution for this for the next build.

              1 Reply Last reply Reply Quote 0
              • M Offline
                MWK
                last edited by

                Hi:

                @VectorStyler said in UI Redraw / Refresh Problem - Docked panels missing:

                One thing to try is to reset the workspace and settings by removing the workspace and settings files.

                I am not sure how to do this. Are instructions in the documentation?

                Regards,
                MWK

                VectorStylerV 1 Reply Last reply Reply Quote 0
                • VectorStylerV Offline
                  VectorStyler @MWK
                  last edited by

                  @MWK In the Help menu there is a Reveal Workspace Folder command that opens the folder where the settings / workspace files are stored.

                  But exit the app before removing these.

                  Also, please try the command+tab refresh step I sent earlier, it will help me identify the issue.

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    MWK
                    last edited by

                    Hi:

                    @VectorStyler said in UI Redraw / Refresh Problem - Docked panels missing:

                    One thing to try is to reset the workspace and settings by removing the workspace and settings files.

                    The above seems to have fixed the docked panels problem. However, other problems with the UI remain.

                    Thanks for your assistance.

                    I will do some screen recordings and post those tomorrow. I think that will help you see what is happening.

                    Regards,
                    MWK

                    1 Reply Last reply Reply Quote 2
                    • VectorStylerV Offline
                      VectorStyler @MWK
                      last edited by

                      @MWK This issue should be fixed in build 1.2.038

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        MWK
                        last edited by

                        Hi:
                        @VectorStyler said in UI Redraw / Refresh Problem - Docked panels missing:

                        @MWK This issue should be fixed in build 1.2.038

                        Thanks for fixing this and the assistance.
                        The new version fixed the problem.

                        Regards,
                        MWK

                        1 Reply Last reply Reply Quote 3
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