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    File crashes when opening

    Scheduled Pinned Locked Moved Resolved Issues
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    • S Offline
      Subpath @coolio00111
      last edited by

      @coolio00111

      Your file cannot be downloaded
      without signing in or creating a Google account

      Win 11
      CPU: AMD Ryzen 5 9600X, 6-core.
      GPU: Nvidia Geforce RTX 5070.

      1 Reply Last reply Reply Quote 0
      • VectorStylerV Offline
        VectorStyler @coolio00111
        last edited by

        @coolio00111 I requested access to the file. If I can download it, I will try to recover.

        C 1 Reply Last reply Reply Quote 0
        • C Offline
          coolio00111 @VectorStyler
          last edited by

          @VectorStyler I think I fixed the link, please try again

          1 Reply Last reply Reply Quote 0
          • VectorStylerV Offline
            VectorStyler @coolio00111
            last edited by

            @coolio00111 The file opens here without problems.

            what VS version is used?

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            • S Offline
              Subpath
              last edited by Subpath

              also no Problem loading the File in VS here
              works flawless
              (VS 1.1073)

              Win 11
              CPU: AMD Ryzen 5 9600X, 6-core.
              GPU: Nvidia Geforce RTX 5070.

              1 Reply Last reply Reply Quote 0
              • b77B Offline
                b77 @coolio00111
                last edited by

                @coolio00111 Opens here as well. There are also some typos…

                MacBook Pro (Intel) running Monterey 12.6.4

                1 Reply Last reply Reply Quote 1
                • BoldlineB Offline
                  Boldline
                  last edited by Boldline

                  I downloaded the file and then tried opening it two times and it crashed for me both times. I am using the 73 build. I will send the error report. This is on the M1 Mac mini

                  🍎 macOS Tahoe 26.2, Mac mini (M1, 2020), Chip Apple M1, Memory 16 GB
                  Cintiq 27QHD Display and LG Ultra HD Display

                  1 Reply Last reply Reply Quote 1
                  • VectorStylerV Offline
                    VectorStyler @coolio00111
                    last edited by

                    @coolio00111 The problem is identified. The crash will not occur in all systems, but there is a bug.
                    I sent you by email a file that should open.

                    The fix will be in the next build.

                    1 Reply Last reply Reply Quote 1
                    • C Offline
                      coolio00111
                      last edited by

                      I am on the Mac Studio with the latest build I believe.

                      Nice to know that the file isn't lost! Praise God.

                      Also was having some issues where I would click a text box, be able to edit the text, then if I click the text box again, the text wouldn't be able to be edited. I would have to re-open vectorstyler.

                      VectorStylerV b77B 2 Replies Last reply Reply Quote 0
                      • VectorStylerV Offline
                        VectorStyler @coolio00111
                        last edited by

                        @coolio00111 Did you get the email with the file?

                        1 Reply Last reply Reply Quote 0
                        • C Offline
                          coolio00111
                          last edited by

                          Yes I did, thank you.

                          VectorStylerV 1 Reply Last reply Reply Quote 1
                          • VectorStylerV Offline
                            VectorStyler @coolio00111
                            last edited by

                            @coolio00111 The fix for this error will be in the next build.

                            As a workaround for now, I recommend setting the "File Format" mode to "Binary" in the Document Setup.

                            The problem occurs when the "Compact" (default) format mode is used with certain image types.

                            C G 2 Replies Last reply Reply Quote 1
                            • C Offline
                              coolio00111 @VectorStyler
                              last edited by

                              @VectorStyler ok, thanks

                              1 Reply Last reply Reply Quote 0
                              • G Offline
                                gotanidea @VectorStyler
                                last edited by

                                @VectorStyler VectorStyler v1.1.072 and v1.1.073 always crash on my system too. I tried to open @coolio00111 's file and it also crashed on my laptop (Lenovo Legion 5 Pro with the latest version of Windows 11)

                                I can't find the crash log file in C:\Users<user>\NumericPath and C:\Users<user>\NumericPath\VectorStyler1.0

                                Please fix this as soon as possible, because I can't open many important files now

                                BoldlineB VectorStylerV 2 Replies Last reply Reply Quote 1
                                • BoldlineB Offline
                                  Boldline @gotanidea
                                  last edited by

                                  @gotanidea Hi there! I understand the frustration, but the developer did mention he already found the issue and it will be fixed in the next build. He also shared a workaround for the time being until the next build is released. did you see those comments in this thread?

                                  🍎 macOS Tahoe 26.2, Mac mini (M1, 2020), Chip Apple M1, Memory 16 GB
                                  Cintiq 27QHD Display and LG Ultra HD Display

                                  G 1 Reply Last reply Reply Quote 0
                                  • G Offline
                                    gotanidea @Boldline
                                    last edited by

                                    @Boldline I read about the workaround, but it's only useful if I make a new document

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                                    • VectorStylerV Offline
                                      VectorStyler @gotanidea
                                      last edited by

                                      @gotanidea I will try to have the new build released in the next 24 hours.
                                      In the meanwhile, I can convert any files with issues.

                                      BTW: it might be that these file crashes are caused by different bugs, so if you send me a file by email, that crashes I can test it here.

                                      G 1 Reply Last reply Reply Quote 1
                                      • G Offline
                                        gotanidea @VectorStyler
                                        last edited by

                                        @VectorStyler I just sent an example file and the crash log file to csraba@vectorstyler.com. You will be able to open it on your system, because the linked images aren't embedded in the VectorStyler file. Unfortunately, I can't share the linked images (the bitmap files), but I think you can use the VectorStyler file for investigation.

                                        As for the file conversion, I can't share those files, so I will just wait for the new build. Thanks

                                        VectorStylerV 1 Reply Last reply Reply Quote 0
                                        • VectorStylerV Offline
                                          VectorStyler @gotanidea
                                          last edited by

                                          @gotanidea Got the file. The new build will be up soon, and it should fix the crashing, no need to share other files.

                                          G 1 Reply Last reply Reply Quote 1
                                          • G Offline
                                            gotanidea @VectorStyler
                                            last edited by

                                            @VectorStyler I'd like to let you know that the file I sent and @coolio00111 's file still make VectorStyler v1.1.074 crash on my system (Lenovo Legion 5 Pro with the latest version of Windows 11)

                                            BoldlineB VectorStylerV 3 Replies Last reply Reply Quote 0
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