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    Printing compatibility issue

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    • debraspicherD Offline
      debraspicher @VectorStyler
      last edited by

      I have a new printer. I sent you the tests for it directly.

      Windows 11 Build 26200.7171 (25H2)
      AMD Ryzen 7 9700X with Gigabyte X870E Aorus Pro Ice
      32GB RAM @ 6000MHz
      PNY NVIDIA RTX 5070 Ti 16GB; Display 1: 4K @150%; Display 2: 4K @200%
      Wacom Intuos Pro L (2025); Wacom Intuos Pro M; Epson ET-8550; Siser Romeo

      VectorStylerV 1 Reply Last reply Reply Quote 1
      • VectorStylerV Offline
        VectorStyler @debraspicher
        last edited by

        @debraspicher Got the files, I will try to find out what causes the issues.

        1 Reply Last reply Reply Quote 0
        • debraspicherD Offline
          debraspicher
          last edited by

          I only did one print, but it does seem like the print alignment issue is fixed. I haven't done rigorous testing or anything.

          It still ignores the Print Preview option in the print dialog, so probably ignoring all the other settings there as well.

          Windows 11 Build 26200.7171 (25H2)
          AMD Ryzen 7 9700X with Gigabyte X870E Aorus Pro Ice
          32GB RAM @ 6000MHz
          PNY NVIDIA RTX 5070 Ti 16GB; Display 1: 4K @150%; Display 2: 4K @200%
          Wacom Intuos Pro L (2025); Wacom Intuos Pro M; Epson ET-8550; Siser Romeo

          VectorStylerV 1 Reply Last reply Reply Quote 0
          • VectorStylerV Offline
            VectorStyler @debraspicher
            last edited by

            @debraspicher said in Printing compatibility issue:

            It still ignores the Print Preview option

            I will try to fix this.

            1 Reply Last reply Reply Quote 0
            • debraspicherD Offline
              debraspicher
              last edited by debraspicher

              I did a test print now because I just needed a simple peak at a draft and yes, it still ignores Print Preview. This is a known. Bizarrely, however, it won't print a Layer group that has reduced opacity. I seem to remember encountering this before. It's almost like it is being treated as a template Layer.

              Having the ability to add bleeds in our PNGs/JPG exports would help get around this as printing in-software is not so critical where color management is usually handled best from software focused specifically for printing. (with appropriate export and correct profiles).

              Windows 11 Build 26200.7171 (25H2)
              AMD Ryzen 7 9700X with Gigabyte X870E Aorus Pro Ice
              32GB RAM @ 6000MHz
              PNY NVIDIA RTX 5070 Ti 16GB; Display 1: 4K @150%; Display 2: 4K @200%
              Wacom Intuos Pro L (2025); Wacom Intuos Pro M; Epson ET-8550; Siser Romeo

              VectorStylerV 2 Replies Last reply Reply Quote 1
              • VectorStylerV Offline
                VectorStyler @debraspicher
                last edited by VectorStyler

                @debraspicher I open a new bug on this.
                Is there an example document which I can use for replicating this?

                EDIT: and what was the printer?

                debraspicherD 1 Reply Last reply Reply Quote 0
                • debraspicherD Offline
                  debraspicher @VectorStyler
                  last edited by

                  @VectorStyler The printer used is in my signature (Epson ET-8550). I'll make a document.

                  Also, I noted trying Microsoft Print to PDF, I can only output an Adobe Postscript file (*.ps). Was curious what would happen there...

                  I made a folder of files here so it's easier to see what is happening and included the .ps file:

                  https://1drv.ms/f/s!AuWHX0h5bAoRipwiO7ytMyaP7kswtw?e=wgpDjS

                  Windows 11 Build 26200.7171 (25H2)
                  AMD Ryzen 7 9700X with Gigabyte X870E Aorus Pro Ice
                  32GB RAM @ 6000MHz
                  PNY NVIDIA RTX 5070 Ti 16GB; Display 1: 4K @150%; Display 2: 4K @200%
                  Wacom Intuos Pro L (2025); Wacom Intuos Pro M; Epson ET-8550; Siser Romeo

                  VectorStylerV 1 Reply Last reply Reply Quote 1
                  • VectorStylerV Offline
                    VectorStyler @debraspicher
                    last edited by

                    @debraspicher Got it, thanks!

                    1 Reply Last reply Reply Quote 1
                    • VectorStylerV Offline
                      VectorStyler @debraspicher
                      last edited by

                      @debraspicher said in Printing compatibility issue:

                      Bizarrely, however, it won't print a Layer group that has reduced opacity.

                      The opacity issue can be partially replicated here. Here it will print the object, but without opacity.

                      debraspicherD 1 Reply Last reply Reply Quote 0
                      • debraspicherD Offline
                        debraspicher @VectorStyler
                        last edited by

                        @VectorStyler I've had that happen as well

                        Windows 11 Build 26200.7171 (25H2)
                        AMD Ryzen 7 9700X with Gigabyte X870E Aorus Pro Ice
                        32GB RAM @ 6000MHz
                        PNY NVIDIA RTX 5070 Ti 16GB; Display 1: 4K @150%; Display 2: 4K @200%
                        Wacom Intuos Pro L (2025); Wacom Intuos Pro M; Epson ET-8550; Siser Romeo

                        1 Reply Last reply Reply Quote 0
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