VectorStyler
    • Categories
    • Unread
    • Recent
    • Tags
    • Popular
    • Register
    • Login

    Opening the "Color" panel in any way crashes the program

    Scheduled Pinned Locked Moved Bugs in VectorStyler
    8 Posts 2 Posters 6.7k Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • LoginErrorL Offline
      LoginError
      last edited by

      I'm running v1.2.054 on windows 10.

      Attempting to open the Color panel by clicking on it on the UI, selecting it on the Panels menu or double clicking the color picker on a selected object's stroke or fill, immediately crashes the program. This makes vectorstyler completely unusable to me at the moment. 😵

      This happens regardless of the file that has been loaded and in fact happens even if no file is open at all.

      This is the latest generated crash dump from me clicking the color tab on the user interface with no file loaded.

      The crash dump is too large to post here, so I have uploaded it to my personal file share.
      https://files.loginerror.net/share/jKgXEWv_
      Please let me know when you have downloaded it so I can remove it.

      Thanks

      VectorStylerV 1 Reply Last reply Reply Quote 1
      • VectorStylerV Offline
        VectorStyler @LoginError
        last edited by

        @LoginError I downloaded the file.
        Can you send me a recording on how this happens? (double clicking the color picker on a selected object's stroke or fill).

        When you start the app, it should send a crash log, I will try to find that.

        Meanwhile, go to the workspace / settings file folder, backup all these and send them to me and then remove them.

        On Windows these files are in the c:\Users<user name>\AppData\Roaming\NumericPath\VectorStyler1.2\vector\data\resources\ folder

        1 Reply Last reply Reply Quote 0
        • LoginErrorL Offline
          LoginError
          last edited by

          I found the data directory in
          C:\Users<username>\AppData\Local\NumericPath\VectorStyler1.2\vector\data
          rather than in AppData\Roaming

          After backing up and deleting the settings directory, the program launched and worked properly without crashing while editing colors, of course without my workspace customizations.

          Restoring the settings directory brought back the crashes, so the cause is clearly something in my customization. I have not made any notable changes to my workspace or settings since last successfully using the program. The last thing I used it for was creating the proof of concept file for the overlapping artboard texture bug I posted earlier.

          I also screen captured the program crashing. This screen capture didn't capture the mouse, so I will describe what I did in each of the crashes.

          1. Opened the program, created a new file, clicked on the color tab on the center right of the screen.
          2. Opened the program, created a new file, drew a line, clicked on the color square of the stroke on the upper right on the Appearence panel.
          3. Opened the program, clicked on the color tab on the center right of the screen.
          4. Opened the program, selected the color panel from the Panels dropdown menu.

          The files can be found here:
          https://files.loginerror.net/share/Rdet3rL5

          VectorStylerV 2 Replies Last reply Reply Quote 1
          • VectorStylerV Offline
            VectorStyler @LoginError
            last edited by

            @LoginError Thanks! This helps a lot, I have been able to replicate the crash.
            I will try to fix this for the next build.

            1 Reply Last reply Reply Quote 0
            • VectorStylerV Offline
              VectorStyler @LoginError
              last edited by

              @LoginError And the root cause was identified. Using HSL for color spectrum causes the crash. As a temporary workaround, use an other color mode for the color panel spectrum image.

              1 Reply Last reply Reply Quote 0
              • LoginErrorL Offline
                LoginError
                last edited by

                Thanks for the fix!

                Is it possible to change the color mode for the panel without opening the panel? I'd rather not have to rebuild my entire workspace from scratch if I can avoid it.

                VectorStylerV 1 Reply Last reply Reply Quote 1
                • VectorStylerV Offline
                  VectorStyler @LoginError
                  last edited by

                  @LoginError Try setting the compute engine to "Software" in settings.

                  1 Reply Last reply Reply Quote 0
                  • LoginErrorL Offline
                    LoginError
                    last edited by

                    Setting compute engine to "Software" seems to fix it. Thanks.

                    1 Reply Last reply Reply Quote 1
                    • First post
                      Last post