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    My mouse wheel no longer works - in VS Beta 1.1

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    • S Offline
      Subpath @Boldline
      last edited by

      @Boldline

      No, why you assume that ?
      Resp. what is to follow from this ?

      I just installed VS 1.1 over the old Installation
      of VS, like i done it bevor. This include also
      to Start the new Version of VS, like in previous
      installation.

      In the previous Installation of VS everthings works fine.

      Win 11
      CPU: AMD Ryzen 5 9600X, 6-core.
      GPU: Nvidia Geforce RTX 5070.

      b77B BoldlineB 3 Replies Last reply Reply Quote 0
      • IngolfI Offline
        Ingolf
        last edited by

        Not seeing the problem here on a plain vanilla Windows 10 using no additional mouse drivers other than what Windows provided itself.

        🍏 macOS Sequoia Apple Silicon

        1 Reply Last reply Reply Quote 0
        • b77B Offline
          b77 @Subpath
          last edited by b77

          @Subpath Since this is a beta version, when encountering issues restarting the app can help you confirm that the glitch (in this case no mouse scrolling) was not caused by some other combination of commands or by a particular file. That's why Boldline asked if you restarted the app.

          Other than that… I don't run Windows so I can't test. πŸ˜†

          MacBook Pro (Intel) running Monterey 12.6.4

          1 Reply Last reply Reply Quote 1
          • BoldlineB Offline
            Boldline @Subpath
            last edited by

            @Subpath As @b77 said, many things are just glitches and that can be confirmed in large part by restarting the VS program on your computer and trying again. I know I've run into this many times myself where I have a glitch and I document it and post it on the forum and someone reminds me to try restarting the program and when I do so, the glitch is resolved. I've tried to make testing a restart of VS when I run into issues before I take the time to post it on the forum.

            🍎 macOS Tahoe 26.2, Mac mini (M1, 2020), Chip Apple M1, Memory 16 GB
            Cintiq 27QHD Display and LG Ultra HD Display

            1 Reply Last reply Reply Quote 0
            • b77B Offline
              b77 @Subpath
              last edited by b77

              @Subpath In the long release log for version 1.1 "scrolling on Windows" is mentioned a few times. Maybe there's some conflict between the new changes and your saved preferences that causes this.

              You could try resetting the app (hold Ctrl-Alt-Shift when starting it) which also resets all prefs, and see if it helps.

              MacBook Pro (Intel) running Monterey 12.6.4

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              • S Offline
                Subpath
                last edited by Subpath

                @Boldline , @b77 , @Ingolf

                Thanks to you for help and tips. But unfortunately nothing
                works so far. Even resetting the settings via Ctrl-Alt-Shift
                does not work.

                My mouse is a Logitech G300s but I don't use no additional
                driver, only the standard Windows mouse driver.

                And as I wrote, scrolling with the mouse works fine in all other
                programs. It's only VectorStyler where it doesn't work.

                The only thing I can see is when I start Vectorstyler and turn
                the mouse scroll wheel for the first time the Text "Artboard 1"
                (above my Canvas) flickers briefly and from then on stands
                there quietly as normal.

                Win 11
                CPU: AMD Ryzen 5 9600X, 6-core.
                GPU: Nvidia Geforce RTX 5070.

                BoldlineB 1 Reply Last reply Reply Quote 0
                • BoldlineB Offline
                  Boldline @Subpath
                  last edited by

                  @Subpath This is not related directly to your mouse issue (I wish I had an answer) , but I was thinking about your comment earlier in this thread about not wanting to have to reset VS .

                  You may already be doing this, but saving a custom preferences file has been really handy for me. As I dig further into customizing settings I keep updating the file. I need to do a similar thing with the Application Shortcuts as well. Then I am less hesitant to reset VS because once I do so I can test if things get fixed and reload the pref file and Application shortcuts file and be right back in business

                  0_1639466432511_CleanShot 2021-12-14 at 02.18.00.png

                  🍎 macOS Tahoe 26.2, Mac mini (M1, 2020), Chip Apple M1, Memory 16 GB
                  Cintiq 27QHD Display and LG Ultra HD Display

                  S 1 Reply Last reply Reply Quote 2
                  • VectorStylerV Offline
                    VectorStyler @Subpath
                    last edited by

                    @Subpath I tried here on Windows 10 and mouse wheel works.
                    One thing to try is to reset the settings / workspace or to remove the c:\Users<username>\NumericPath folder that contains previous settings and workspace files (maybe backing up first).

                    Are there other pointer devices (like a tablet) attached?

                    S 1 Reply Last reply Reply Quote 1
                    • S Offline
                      Subpath @Boldline
                      last edited by

                      Thanks @Boldline, I will keep that in mind.

                      But my settings changes are usually are just minor things.
                      Therefore I normally have no problem to reset a program
                      to its default settings.

                      Win 11
                      CPU: AMD Ryzen 5 9600X, 6-core.
                      GPU: Nvidia Geforce RTX 5070.

                      1 Reply Last reply Reply Quote 1
                      • S Offline
                        Subpath @VectorStyler
                        last edited by

                        @vectoradmin

                        No tablet or other device are attached on my PC.
                        Only mouse and keyboard.

                        Will try your Tip with the NumericPath folder, thanks.

                        Win 11
                        CPU: AMD Ryzen 5 9600X, 6-core.
                        GPU: Nvidia Geforce RTX 5070.

                        1 Reply Last reply Reply Quote 0
                        • S Offline
                          Subpath
                          last edited by

                          @vectoradmin

                          Problem solved.
                          Scrolling with the mouse wheel seems to work now.
                          I decided to reinstall VectorStyler. Was going to install
                          the program to a different folder anyway.

                          And after the reinstallation the mouse wheel scrolling
                          works as usual.

                          Win 11
                          CPU: AMD Ryzen 5 9600X, 6-core.
                          GPU: Nvidia Geforce RTX 5070.

                          1 Reply Last reply Reply Quote 2
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