Questions and Support

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  Why I'm getting double grid snapping guide lines?
  • pentool  

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  Well, there are a LOT of grids. There are reference, parent and artboard canvases. They all can have grids (they have a little grid icon next to them in the Canvas & Artboard panel). Furthermore, all these canvases can have any number of artboards and they all can have grids. Phew... So even if you delete all the grids (in the Grid Editor) for all canvases and artboards except the artboard you are working on, you'll still have this issue. So not sure where the extra set of grids are hiding, if there are any.
• P

  Xform rotation angle precision
  • pentool  

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  @pentool No option for this for now.
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  Documentation: No "Limit" options for Grid Panel
  • pentool  

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  @pentool Yes, it was removed from the panel and only available in the modal view. I will update the documentation.
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  FIX? Changing artboard position in modal view to move artboard guidelines also.
  • pentool  

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  @pentool After a bit more inspection, the bug was only half fixed. Additional fix will be in the next build.
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  Cannot delete actions. Cannot create new action folder.
  • pentool  

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  @pentool I will try to replicate this. It might be a bug in how custom actions files are handled.
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  presetname.adjustmentfilter
  • pentool  

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  @pentool It is a missing text resource name, will be fixed in the next build.
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  Why am I getting these weird line working with the Anchor Point Tool?
  • pentool  

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  @pentool THat last line is the control point and handle of the curve to be continued by the pen tool. It should not be visible in the anchor point tool, I will fix this ASAP.
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  Marker for adding a node with node editing tool not always accurate to cursor position
  • Boldline  

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  @Boldline Yes, this could happen with certain curves (control points aligned on the curve, or retracted to the ending). Send me that shape, and I will try to improve this.
• P

  Why the "Place" tab in Artboard Options dialog is sometimes there and sometimes it isn't?
  • pentool  

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  @pentool The Place tab is not shown when the app edits options of multiple artboards. But I have to check why does it think that there are multiple artboards selected in this case, could be a bug.
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  Licensing - how many computers?
  • pentool  

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  @pentool said in Licensing - how many computers?: I'm curious about how many computers can I activate a single license, say if I have a desktop and a laptop? You can use the same license on several of your computers. If the license is only for a single machine, what happens if I get a new one? Just use the same license on the new computer. Can I move the license over to the new computer without any issues? Yes. Does this require an unregistration of some sort from the older machine? No.
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  What does Keep Selection Mode setting do
  • Ayo  

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  @pentool thanks for the video didnt know this too
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  Why vertical guideline grids are not showing?
  • pentool  

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  @pentool said in Why vertical guideline grids are not showing?: I think the reason you only saw still 2 guidelines on Artboard 2 because you moved it using the Artboard Editor Tool. Yes, that is the case. When changing the artboard position like that, the guidelines are not moved. I added this to the backlog as a bug.
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  Why the artboard of "Artwork Canvas" cannot have a grid?
  • pentool  

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  Thanks, I was able to recreate it so it works fine. Not sure what I have done wrong initially.
• 

  No panels on startup, opening a backup copy does not work
  • encart  

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  @encart said in No panels on startup, opening a backup copy does not work: Although you can see ticks in the panel menu, the panels are not visible I have the opposite - a lot of panels opened and a few panels ticked (since I work on VS - from version 1.1.06x):
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  Copy and paste line with a brush style
  • Ayo  

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  @Subpath said in Copy and paste line with a brush style: Sorry, I guess I'm missing the point. Don't get me wrong. Copy and paste line with a brush style does happen correctly when registered as preset in app. Not when not registered. Strange to me too. Anyway, registered in the buglog.
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  Can custom preferences file remain intact during updates?
  • Boldline  

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  @Boldline said in Can custom preferences file remain intact during updates?: Is there a way to keep the same custom preferences file when performing a build update in VS? Normally, it should keep the current settings file. But there were some changes on how these are handled internally and it might have reset them.
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  Alter a Symbol or Symbol Preset
  • Ayo  

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  @Ayo yes there seems to be a bit of smoothing inside, can be replicate here also. I added this to the backlog of bugs.
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  How to print / export outlines in SVG file?
  • Harry  

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  @Harry said in How to print / export outlines in SVG file?: I'm trying to print the outline preview, but without success. (I'm assuming it is only for preview purposes.) Yes, that is only for preview. The way to do this is to remove all fill styles and set the stroke style to a solid width with black color.
• S

  Don't understand behavior of VS when importing a bitmap
  • Subpath  

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  @VectorStyler Yep, I suspected that.
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  svg Export Problem/Bug?
  • Buntstift  

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  @Buntstift The SVG export bug (for uneven cap endings) will be fixed in the next build. The file size is caused by some embedded color profiles (at least one large CMYK color profile).