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Questions and Support

  • J

    Snapping issue I faced
    23 Feb 2022, 11:30 • Jayanta Das   23 Feb 2022, 12:16

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    23 Feb 2022, 12:16

    @Jayanta-Das
  • J

    XY position of object
    22 Feb 2022, 17:09 • Jayanta Das   22 Feb 2022, 23:47

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    J 22 Feb 2022, 23:47

    Just to add something in relation to the original post, you can change the ‘top-down coordinates (to match the second screenshot) in the document setup options.
  • can default palette remember last position?
    22 Feb 2022, 17:33 • Boldline   22 Feb 2022, 17:52

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    22 Feb 2022, 17:52

    @Boldline The Palette panel will stay open, but it will show the palette of the current document. Currently the only option is to change the palette of the document, or set up a new template, There is one task (new feature) in the backlog, to allow custom palettes to be selected for a new document.
  • Visible confirmation of clipping action between layers
    22 Feb 2022, 15:01 • Boldline   22 Feb 2022, 16:22

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    22 Feb 2022, 16:22

    @Boldline When dragging an object (or layer) in the layers panel: https://recordit.co/IDgEjcLLsz if the indicator fully covers the other object, then it will drop the object inside (so clipping will happen). if the indicator is between two layers (objects) then it will move the object there. If it is not like this, then it is a bug. Not sure if other indication is necessary.
  • Using an existing color in a gradient without having to go to the palette menu afterward to get it
    21 Feb 2022, 21:12 • Boldline   22 Feb 2022, 13:49

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    22 Feb 2022, 13:49

    @vectoradmin I'm glad you were able to figure it out! The color in this case was not a spot color.
  • option (preferences) to create distortion on tool selection - what does this mean?
    21 Feb 2022, 16:03 • Boldline   22 Feb 2022, 09:40

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    F 22 Feb 2022, 09:40

    As a general rule, selecting a tool in and of itself should not alter the document. This feature breaks that rule and violates the principle of least surprise, so while I can understand that some people might consider it a helpful workflow optimization, it definitely should not be default behavior.
  • Outline Preview
    20 Feb 2022, 00:49 • 861475_VctSt   22 Feb 2022, 04:03

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    22 Feb 2022, 04:03

    @vectoradmin v1.1.016 Thank you. I've checked the improvements.
  • J

    Double click to open document
    19 Feb 2022, 03:47 • Jayanta Das   19 Feb 2022, 12:34

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    19 Feb 2022, 12:34

    @Jayanta-Das Most of the VS problems related Window 11 are documented, and they are in the backlog. These will get fixed as soon as possible.
  • Expand stroke of pattern brush squishes it
    15 Feb 2022, 03:38 • Boldline   15 Feb 2022, 17:55

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    15 Feb 2022, 17:55

    @Boldline Got it! This is a bug, the expand stroke has a problem with the "Rigid Shapes" option. Will get fixed.
  • Clarifying How to Use the space bar modifier with selections
    2 Feb 2022, 16:39 • Boldline   14 Feb 2022, 14:01

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    14 Feb 2022, 14:01

    @vectoradmin said in Clarifying How to Use the space bar modifier with selections: Maybe we need to change magic wand? Maybe- I think it depends on what ways it can still function with other tools and if that is affected. Your layout makes sense - it is a selection method just like the other two it resides with on the toolbar. Illustrator (not that it's better, just as a point of reference) seems to treats it like unique tool that can be clicked away from Thinking more on it - one thing that helps in Illustrator is that the magic wand has a unique cursor. It's pretty clear just from looking at it, that you're not in the default selection tool - but in VS, it's harder to know that because it looks like the other two selection options. If you decide at some point to expand the way magic wand can be used, I'd not want to get away from the traditional arrow cursor for that, but could we add an asterisk next to it - to remind users they are not in the other selection modes? That might be enough, along with a keyboard shortcut for the standard selection to solve the problem.
  • J

    Cut Path at Intersection
    12 Feb 2022, 18:23 • Jayanta Das   13 Feb 2022, 10:30

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    J 13 Feb 2022, 10:30

    @vectoradmin said in Cut Path at Intersection: @Jayanta-Das Yes, it only adds nodes, will not cut the path. There is one more option for this: when working with open paths, use the "Cut Out" boolean operation (first icon in the second group). This will cut the bottom path, but an additional "Break Apart" is still needed. I understand. I thought that it add nodes to both the objects at intersection. It only add node to one object.
  • How do I separate wonky linked panels?
    12 Feb 2022, 19:08 • Boldline   12 Feb 2022, 19:17

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    12 Feb 2022, 19:17

    @Jayanta-Das Thank you! That was the answer
  • Scaling Strokes and Effects
    19 Jan 2022, 04:15 • Boldline   12 Feb 2022, 14:29

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    12 Feb 2022, 14:29

    @vectoradmin Maybe the Spacebar can be coopted in the combination.
  • Modifier key after clicking mouse - right design choice?
    11 Feb 2022, 13:33 • Ingolf   12 Feb 2022, 09:50

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    12 Feb 2022, 09:50

    @Ingolf If there are cases that do not make sense, please report it!
  • Quicklook image preview of VS files not working?
    11 Feb 2022, 23:27 • Boldline   12 Feb 2022, 07:59

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    12 Feb 2022, 07:59

    @Boldline Yes, there is an open issue with quicklook. It seems that on some systems, MacOS does not let the quicklook plugin fully load. This issue is in the backlog, I will try to replicate it. The EPS file preview should not be related.
  • J

    Size proportion lock in Shape and Properties panel
    10 Feb 2022, 07:39 • Jayanta Das   10 Feb 2022, 07:43

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    J 10 Feb 2022, 07:43

    @vectoradmin Thank you.
  • Image Trace - ability to choose what colors are traced and what is ignored/converted to another color?
    9 Feb 2022, 21:09 • Boldline   10 Feb 2022, 06:35

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    10 Feb 2022, 06:35

    @Boldline @b77 I will add this to the backlog.
  • Shape is stretching in an unorthodox manner
    9 Feb 2022, 19:19 • Boldline   10 Feb 2022, 06:25

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    10 Feb 2022, 06:25

    @Boldline I select the group (with the first selection mode in the context panel). The Shape Effects panel will show all the shape effects applied to it. This will be a Transform and a Warp. Click at the remove (x) icon at the end of the Warp row.
  • Convert symbol set to regular objects (finalize)
    8 Feb 2022, 13:03 • Ingolf   8 Feb 2022, 21:48

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    J 8 Feb 2022, 21:48

    @b77 Thank you.
  • Computer beeps at me when I use eyedropper tool to select color to apply to selection
    8 Feb 2022, 20:46 • Boldline   8 Feb 2022, 21:03

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    8 Feb 2022, 21:03

    Maybe I'm doing something else wrong with the layers or a setting because it does not always happen - it's probably user error on my part

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